Reference

Terms Conditions Before You Open an Account

These terms set out the deal between you and takbdt: what your account lets you do, how wallet payments are handled, and where our obligations stop. Read them once, start to finish, before you open an account.

Account rules in plain wordsWallet payment termsLobby and game accessSupport contact paths
takbdt Terms Conditions Before You Open an Account
RAISE IT HERE

Who to Contact About These Terms

Questions about a clause, a suspension or a wallet check should come to us directly, not through a third party. Pick the route that matches the issue and include your account number so we can trace it. If your query is about a bKash, Nagad or Rocket transfer, keep the transaction ID handy before you write in.

Team online

Support desk

Send account and term questions from the email address registered on your account so we can match you without extra checks.

Live chat

Use chat inside your logged-in account for anything urgent, such as a locked login or a pending wallet transfer you need looked at.

Wallet disputes

For a bKash, Nagad or Rocket transfer that shows complete but not on your balance, send the transaction ID and the sending number.

HOW WE HANDLE IT

Account Security, Records and Your Requests

We keep the records we need to run your account and to meet the checks that apply to wallet payments. That means your registration details, transfer references and login history are stored against your account, and access is limited to the staff who need them for support or verification. Cookies keep you signed in and help us spot unusual sessions. You can ask to see what we hold about you, request a correction, or ask us to close the account. Where a record must be kept for financial or legal reasons, we retain it and tell you why.

Login protection

A one-time code goes to your registered number at sign-in, so a stolen password alone does not open your account or your wallet history.

Data you can request

Ask for a copy of your registration details, transfer references and session records, and we will explain what we hold and why.

Cookies and sessions

Session cookies keep you logged in; clearing them signs you out. We use them to flag unusual sign-in patterns, not to sell your data.

Closing your account

Request closure from your registered email. We settle any remaining balance first and keep only the records we are required to hold.

Terms & Conditions Questions We Get Asked

These are the points that come up most often from account holders in Bangladesh. If your situation is not covered, message support with your account number and we will answer it against the terms as written.

Yes. Opening an account means you accept the terms on this page, including the wallet rules and the verification steps that apply before any withdrawal is released.

No. One account per person. Duplicate accounts opened to get around a check or a limit may be suspended, and balances on them are reviewed before anything is returned.

Send the transaction ID and the sending wallet number to support. We match it against the account and credit the balance once the transfer is confirmed on our side.

You can request closure at any time from your registered email. We settle any remaining balance first, then keep only the records we must hold for financial and legal reasons.

We post the current version here, and the wording on this page is what applies. Material changes are flagged to account holders rather than slipped in silently.

It can. Availability of games, markets and payment routes depends on your local law and eligible regions, so some options may not be offered where you are.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.